WHAT TO DO IF YOU HAVE A COMPLAINT ABOUT CULVERHOUSE FINANCIAL PLANNING
HELP CULVERHOUSE & CO LTD TO GIVE YOU THE RIGHT SERVICE
If at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please let us know, by contacting Mr. John Culverhouse:
In writing: Culverhouse Financial Planning Ltd, 7 High Street, Farnborough Village, Kent BR6 7BQ
By phone: 01689 86 22 11
By email: firstname.lastname@example.org
We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. If you feel that we have given you a less than satisfactory service, we undertake to do everything reasonable to address your concerns.
If you are still not satisfied, you may of course take up matters with the Institute of Chartered Accountants in England and Wales.