WHAT TO DO IF YOU HAVE A COMPLAINT ABOUT CULVERHOUSE FINANCIAL PLANNING

HELP CULVERHOUSE & CO LTD TO GIVE YOU THE RIGHT SERVICE 

If at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please let us know, by contacting Mr. John Culverhouse:

In writing: Culverhouse Financial Planning Ltd, 7 High Street, Farnborough Village, Kent BR6 7BQ

By phone: 01689 86 22 11

By email: info@culverhouse-accountants.co.uk

 

We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you.  If you feel that we have given you a less than satisfactory service, we undertake to do everything reasonable to address your concerns.  

 

If you are still not satisfied, you may of course take up matters with the Institute of Chartered Accountants in England and Wales.
 

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Culverhouse & Co. is the trading name of Culverhouse & Co Ltd and Culverhouse Financial Planning Ltd.

 

Culverhouse & Co Ltd Company No: 6426365

Culverhouse Financial Planning Ltd Company No: 08470047

Registered Offices: 7 High Street, Farnborough Village, Kent, BR6 7BQ

Email: info@culverhouse-accountants.co.uk

VAT Number GB166078392

 

Culverhouse & Co Ltd is registered to carry on audit work in the UK and Ireland by the Institute of Chartered Accountants in England and Wales.

Details about our audit registration can be viewed at www.auditregister.org.uk for the UK and www.cro.ie/auditors for Ireland, under reference number C001690279.

Culverhouse Financial Planning Ltd is Authorised and Regulated by the Financial Conduct Authority for Financial Services. FCA Registration Number: 600931

The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren't able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk.

The guidance and/or advice contained in this website is subject to the UK regulatory regime and is therefore restricted to consumers based in the UK.

Content within this website does not represents financial advice. If you would like personalised financial advice please contact a financial adviser. 
Taxation is based on current legislation which is subject to change and will also depend on the individual circumstances of each investor. The value of your investments can fall as well as rise and investors may not get back the full amount they initially invested.  Past performance is not a guide to future performance. 

© 2018 by Culverhouse & Co